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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Express service to door 
Flat rate

Which payment methods are accepted in the Online Shop?

PayPal Secure
Direct Bank Transfer
Western Union

How long will delivery take?

We ship global !
Normal situation the shipment will be 5-7days to door. 
Covid19 pandemic period, the delivery lead time will be variable.

How secure is shopping in the Online Shop? Is my data protected?

All private datas are well protected, Please refer to our privacy terms.

What exactly happens after ordering?

We will processing the order shipment within 48hours upon payment confirmation ! All shipment tracking details will be notified from our online order system side.

Do I receive an invoice for my order?

Yes, you will !

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PPN Porsche Remote Support

PPN Remote Support Terms and Notes

We support Porsche full series' PPN online jobs with OEM Porsche PIWIS 3 system. For PPN remote programming jobs we prefer to work with Porsche original PT3G VCI or PT3G E VCIv2 only. In case you're using the cloned tools or 3rd party VCI interface, before you're applying for the PPN remote, you're well noted that we will charge per time login support with PayPal secure online prepaid. No refunds available at any circumstances in regardless of your cloned tools, system softwares, used spare parts or wiring diagrams connection issues.

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